These pre & post care instructions are intended to guide you through the treatment process and get you on your way to gorgeous!


Please follow all pre-treatment instructions your provider has outlined in preparation for your Moxi. If you fail to follow certain pre-treatment protocols, your procedure may need to be rescheduled or cancelled.

  • Use a sunscreen and physical sun protection.
  • Please be advised that you cannot be tanned for this appointment and would need to temporarily discontinue use of all retinol products 3-5 days prior to your scheduled appointment. We also ask that you refrain from the use of sunless tanners for a minimum of 5 days prior to your scheduled appointment.
  • Inform your provider if any physician has ordered Accutane for you in the last 12 months.
  • Ensure you are following your specific skincare recommendations and at minimum are:
    • If you have been diagnosed with Melasma, use the hydroquinone system or products recommended by your provider for a minimum of 6 weeks leading up to you Moxi.
  • If you have a history of cold sores or a diagnosis of HSV (herpes simplex virus), you will need a prescription for prophylaxis prior to the procedure. Call our office and we’d be happy to help you with a prescription.
  • If you have an active cold sore for this appointment, your visit will need to be rescheduled!


  • After photos are taken, your treatment will begin with a dermalpane and BBL (if you have not been diagnosed with Melasma).
  • While the laser glides across the skin, you may feel a slight prickly sensation however since no numbing is required for most Moxi treatments, the procedure is very tolerable. You will also be given cold air to manage the heat delivered to the skin during the treatment.


Just as important as the treatment, is the care for your skin post-treatment.

  • CLEANSING: ZO Gentle Cleanser

Cleanse the skin two times a day with plain, lukewarm water and a gentle cleanser, beginning the morning after the treatment. Use your hands and gentle patting motions. DO NOT rub, scrub, use an exfoliant or skin care brush such as a Clarisonic on the treated area.

  • MOISTURIZER: ZO Hydrating Crème

Moisturizer should be applied generously with clean hands over treated area and reapplied whenever your skin feels dry. DO NOT apply any other products that were not instructed by your doctor – e.g., essential oils, coconut oil, etc.

  • SUNSCREEN: Colorescience Even Up or All Calm

Sunscreen is a MUST and should be used daily beginning the day after treatment and used consistently for up to 3 months post procedure. Use a physical sunscreen with Broadband UVA and UVB protection and a SPF of 30. Ensure to reapply during sun exposure. 


  • For general post-treatment discomfort, an over-the counter oral pain reliever, i.e., Extra Strength Tylenol might be prescribed by your doctor.
  • If an anti-viral was prescribed, continue to take as directed.
  • Avoid scratching and itching, as scarring and pigmentation complications can occur. Itching can be relieved by oral Benadryl, but can cause drowsiness.


  • Use soft cloth and soft towels to avoid any scrubbing
  • Make-up can typically be worn once the peeling process is complete
  • Wear a wide-brimmed hat or protective clothing for 2 months post treatment to avoid blistering, scarring, hyperpigmentation and hypopigmentation
  • When showering, avoid getting shampoo directly on the treated area
  • Avoid strenuous exercise and sweating until after skin has healed


There may be some degree of swelling immediately post-treatment, however if you experience excessive swelling or any of the following signs of infection, you should contact the office immediately. Signs of infection include:

  • Drainage – looks like pus
  • Increased warmth at or around the treated area
  • Fever
  • Extreme itching


  • Feeling of warmth – The treated area may be extremely warm for 1-2 hours after the treatment. Warmth may continue for 12-24 hours after the treatment. Cold compresses may provide comfort during this time. Also, a mineral water spray might provide some relief and much needed moisture to the skin.
  • Redness (Erythema) – Redness is normal and expected. Redness generally increases in intensity for the first few days after treatment with day 3 usually being the most intense. Redness can persist for up to 7 days depending on the intensity treatment. Use gentle cleansers and keep your skin moisturized and out of the sun which will allow your skin time to heal and limit further stress on your skin.
  • MEDNs – MENDs (microscopic epidermal necrotic debris) will appear on the 2nd or 3rd day after treatment as tiny dark spots and bronzed appearance to the treated skin. MENDs are part of the healing process where treated tissue is working its way out of your body as new fresh skin is regenerated. During this time, your skin will be very dry and feel like sandpaper before flaking and peeling off. Keep your skin well moisturized to support the healing process. DO NOT pick at your skin.
  • Swelling (Edema) – Swelling is common and expected immediately after treatment. Use of a cold compress will help to relieve the swelling. To avoid further swelling, you may choose to sleep in an upright position the first 2-3 nights after the treatment. The first morning post treatment is when swelling is more prevalent, especially under the eyes. Swelling may last 2-4 days. If bothersome, your provider may advise taking an over the counter anti-histamine to further reduce.

If you have any questions please do not hesitate to contact us at 608-836-4044